wallrasTerms
Wallras (“we”) is based in India. These terms cover wallras.com, your account and the Wallras software. Using any of them means you agree to these terms. If you use Wallras for a company, you confirm you can agree for it.
1. What Wallras is
Software you run on your own servers. It watches the traffic between your apps and your AI provider and reports on how your AI behaves. It never changes your prompts or your models. Your AI’s answers reach your apps unchanged unless you switch on the optional gateway controls (retries, a fallback provider, a response cache, per-app limits), which then work as you configure them.
2. Your data stays yours
Everything Wallras records stays on your servers, and you own it. We never receive your prompts, answers or logs. You’re responsible for having the right to process the data that goes through your AI.
3. Plans
- Free: core features and 10,000 requests a month. At the limit, recording pauses until next month. Your AI keeps working.
- Trial: any paid plan, free for 7 days, once per account, no card. It ends on its own and is never charged.
- Paid plans: priced as shown on our pricing page, paid online or by invoice. They never stop at their limit; extra successful requests are billed after the month at your plan’s rate, and a month never costs more than the next plan up. Failed requests don’t count.
To renew licenses and bill accurately, paid plans and trials send us a license key, an installation id and a monthly request count (our server also sees the time and IP address of each check). Please don’t alter or block these.
4. Paying and cancelling
Paid plans are billed in advance, through our payment provider or by invoice, plus any taxes. You can cancel any time; your plan runs to the end of the period you paid for. If a payment fails or an extra-usage bill stays unpaid for 14 days, your license isn’t renewed and Wallras steps down to Free after a 7-day grace period. Except where the law says otherwise, payments aren’t refundable.
5. Fair use of the software
Your license lets you use Wallras for your own business. Please don’t resell it, share your license key, remove its license checks, or use it to break the law or your AI provider’s terms.
6. No guarantees
Wallras helps you spot problems in AI behaviour, but it can’t catch everything, and its findings are signals for you to review. It’s provided “as is”, without warranties. You stay responsible for your AI and the decisions you make about it.
7. Limits on liability
As far as the law allows, we aren’t liable for indirect or consequential losses, lost profits or lost data, and our total liability is limited to what you paid us in the 12 months before the claim, or US$115 if you haven’t paid anything.
8. Ending access
You can stop using Wallras whenever you like. We may suspend access for non-payment or serious misuse, with a warning first where reasonable.
9. Changes
If we change these terms in a way that matters, we’ll tell account holders by email at least 30 days ahead.
10. Law and contact
These terms are governed by the laws of India, and Indian courts decide any dispute. Questions: hello@wallras.com.