wallrasPrivacy policy
This explains what personal data we collect and why.
The short version
- The Wallras software runs on your servers. Your prompts, answers and logs never reach us.
- On a trial or paid plan, the software sends us only a license key, a random installation id and a monthly request count. Our server also sees the time of each check and the IP address it came from. On Free, it sends nothing.
- For your account, we keep your email address and how you signed in.
- No advertising, no tracking cookies, and we never sell data.
- This website loads no scripts, fonts or trackers from other companies. It talks only to our own server and to Supabase, for sign-in.
What we collect
- Account: your email, name if your sign-in provider shares it, and an account id from Google, GitHub, Microsoft or your email link. Never your password.
- License checks: license key, installation id, monthly count of successful requests, time of the check and IP address. Used to renew your license, warn you near your limit and bill extra usage.
- Billing: card and UPI payments are handled by our payment provider; we receive confirmation, your billing name and country, never your full card number. If you pay by invoice, we keep the invoice and payment details tax law requires.
- Messages you send us, and standard server logs kept up to 30 days for security.
Who helps us
Supabase (sign-in), Render (hosting), Dodo Payments (card and UPI payments), and our email provider. They only use the data to provide their service to us. Some of them process data outside India.
How long we keep it
Account data while your account is open and up to 90 days after. License and usage records for 24 months, so bills can be checked. Billing records as long as tax law requires.
Your rights
Under India’s Digital Personal Data Protection Act, 2023, and the GDPR where it applies, you can ask to see, correct or delete your data, withdraw consent, or complain to the Data Protection Board of India or your local authority. Email privacy@wallras.com; we reply within 30 days. Grievance contact: the same address.
Children
Wallras is for businesses and isn’t meant for anyone under 18.
Changes
If this policy changes in a way that matters, we’ll update the date above and email account holders first.